SHIPPING, DELIVERY & RETURNS
Here you'll find all the information you need on our nationwide shipping, local delivery, and click and collect service, as well as about our returns process.
We offer next day nationwide delivery, local delivery on a Friday, and a click and collect service in our taproom.
Please note there is a cut-off time of 1pm for same day dispatch via APC (excluding Fridays), and a cut-off time of 5pm on Thursdays for local delivery.
We offer next day nationwide delivery, local delivery on a Friday, and a click and collect service in our taproom.
Please note there is a cut-off time of 1pm for same day dispatch via APC (excluding Fridays), and a cut-off time of 5pm on Thursdays for local delivery.
We ship to most UK postcodes, however unfortunately we cannot ship to Northern Ireland, Scottish Highlands, Isle of Wight, Isle of Man, or the Channel Islands.
If you'd like to ship to a postcode in these areas, you will be required to pay a surcharge fee of £35 which will be emailed to you after your order has been placed.
We ship to most UK postcodes, however unfortunately we cannot ship to Northern Ireland, Scottish Highlands, Isle of Wight, Isle of Man, or the Channel Islands.
If you'd like to ship to a postcode in these areas, you will be required to pay a surcharge fee of £35 which will be emailed to you after your order has been placed.
We offer free nationwide shipping on orders over £50. For orders under £50, we have a standard shipping charge of £5.99 for next day delivery.
We offer free nationwide shipping on orders over £50. For orders under £50, we have a standard shipping charge of £5.99 for next day delivery.
All nationwide orders are shipped on an overnight service with APC, and will be delivered the next working day provided the order is placed before 2pm. Please note we only ship via APC Monday-Thursday.
All nationwide orders are shipped on an overnight service with APC, and will be delivered the next working day provided the order is placed before 2pm. Please note we only ship via APC Monday-Thursday.
For same-day dispatch, nationwide orders should be placed before 1pm to arrive the next working day.
Please note any orders placed after 1pm on a Thursday will be dispatched the following Monday, as Friday is allocated for our local deliveries.
For same-day dispatch, nationwide orders should be placed before 1pm to arrive the next working day.
Please note any orders placed after 1pm on a Thursday will be dispatched the following Monday, as Friday is allocated for our local deliveries.
Your email & phone number when added for shipping will be used for delivery updates from APC. As your order contains alcohol, it will need to be received by someone over the age of 18.
Your email & phone number when added for shipping will be used for delivery updates from APC. As your order contains alcohol, it will need to be received by someone over the age of 18.
Once your beer has been dispatched from the brewery, you will receive tracking details from our courier. Please contact the courier directly with regards to delivery updates.
Once your beer has been dispatched from the brewery, you will receive tracking details from our courier. Please contact the courier directly with regards to delivery updates.
Please note, during peak times such as Bank Holidays and Christmas parcels may take up to 48 hours to arrive.
Please note, during peak times such as Bank Holidays and Christmas parcels may take up to 48 hours to arrive.
We offer free local deliveries on orders over £30, for the following postcodes:
RG1, RG2, RG4, RG5, RG6, RG7, RG8, RG30, RG31.
We offer free local deliveries on orders over £30, for the following postcodes:
RG1, RG2, RG4, RG5, RG6, RG7, RG8, RG30, RG31.
If your order is over £30 and you live in one of our local delivery postcodes you should be eligible for free delivery. Please ensure your postcode is in the checkout when processing your order.
PLEASE NOTE - Shopify does not currently allow for local delivery to be selected when using Apple Pay at checkout. Please use the alternative speedy checkout option; "Shop" where you can select local delivery.
If your order is over £30 and you live in one of our local delivery postcodes you should be eligible for free delivery. Please ensure your postcode is in the checkout when processing your order.
PLEASE NOTE - Shopify does not currently allow for local delivery to be selected when using Apple Pay at checkout. Please use the alternative speedy checkout option; "Shop" where you can select local delivery.
To qualify for our local delivery service, your order must be £30 or over.
To qualify for our local delivery service, your order must be £30 or over.
Our local deliveries are made on a Friday between 9am-5pm.
Our local deliveries are made on a Friday between 9am-5pm.
Your order must be placed by 5pm on a Thursday in order to be delivered the next day.
Your order must be placed by 5pm on a Thursday in order to be delivered the next day.
Here you can place an explanation or answer to the question.
Here you can place an explanation or answer to the question.
Orders can be collected from the taproom during our regular opening hours – see our taproom page for up to date opening hours.
You are able to collect as soon as you have “clicked” but if you are collecting on the same day, please be prepared that you may have to wait a few moments whilst one of our team makes up your parcel.
Orders can be collected from the taproom during our regular opening hours – see our taproom page for up to date opening hours.
You are able to collect as soon as you have “clicked” but if you are collecting on the same day, please be prepared that you may have to wait a few moments whilst one of our team makes up your parcel.
Once an order has been placed with us online, you are unable to cancel. However, you are able to return the goods within 14 days provided they are unused and in their original packaging.
Once an order has been placed with us online, you are unable to cancel. However, you are able to return the goods within 14 days provided they are unused and in their original packaging.
You are able to return your goods to us provided you tell us within 14 days of placing your online order and they are in an unused/unworn condition. Please notify us by emailing shop@doublebarrelled.co.uk. Once you have notified us, you have 14 days to send the goods back to us.
When we have received the goods, your refund will be processed within 14 days.
You are able to return your goods to us provided you tell us within 14 days of placing your online order and they are in an unused/unworn condition. Please notify us by emailing shop@doublebarrelled.co.uk. Once you have notified us, you have 14 days to send the goods back to us.
When we have received the goods, your refund will be processed within 14 days.
If you believe you're received a faulty or damaged item, please email us at shop@doublebarrelled.co.uk with photos of the goods and your order information.
If you believe you're received a faulty or damaged item, please email us at shop@doublebarrelled.co.uk with photos of the goods and your order information.
WANT TO CHAT TO US?
Have another question or need help placing an order? Drop our team a message and we'll be in touch!
